‍Privacy Policy

‍Welcome to ALFACAR. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services. Please review this policy to understand how we handle your data and your rights regarding your personal information.
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1. Information We Collect
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‍We collect several types of information to provide and improve our services:
- Personal Information: Includes name, address, email, phone number, date of birth, and other contact details.
- Financial Information: If you apply for credit or leasing, we may collect payment details, bank account information, and credit history to process your applications and transactions.
- Usage Data: We collect data on how you interact with our website, such as pages visited, time spent on pages, and other diagnostic data to enhance your experience.
- Technical Data: Information related to your device and internet connection, such as IP address, browser type and version, and referring URLs.
- Geolocation Information: We may collect location-based data to optimize our services or improve user experience.

2. How We Use Your Information
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‍The information we collect may be used for the following purposes:
- Providing Services: To fulfill orders, process transactions, and respond to inquiries.
- Improving User Experience: To personalize your experience, optimize our website, and deliver tailored content.
- Marketing & Communications: To send updates, newsletters, promotions, and special offers. You may opt out of marketing communications at any time.
- Security & Compliance: To detect, prevent, and respond to fraud, legal compliance issues, and security breaches.
- Analytics & Research: To analyze usage trends and improve our services.

3. Legal Basis for Data Processing (GDPR Compliance)
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‍For users in the European Economic Area (EEA), our processing of personal data is based on the following legal grounds:
- Consent: You have given explicit consent to process your personal data.
- Contractual Necessity: Processing is necessary for the performance of a contract with you.
- Legal Obligation: We process data to comply with legal requirements.
- Legitimate Interests: Processing is in our legitimate business interests and does not override your rights.

4. How We Share Your Information
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‍Your information is shared only under the following circumstances:
- Service Providers: With trusted third parties who assist us in operations such as payment processing, analytics, and marketing.
- Business Transfers: If involved in a merger, acquisition, or asset sale, your data may be transferred as part of the business.
- Legal Compliance: To comply with legal obligations, government requests, or to protect our rights and safety.
- Consent: We may share your data with third parties if you have provided explicit consent.

5. Consent for Communication
‍By submitting your information on our website, you consent to receive communications from ALFACAR via email, phone calls, SMS, or other electronic means regarding your inquiry, services, and promotional offers. You may opt out of receiving these communications by contacting us at info@alfacar.com or following the instructions to unsubscribe provided in our messages.

6. Your Privacy Rights

California Consumers (CCPA Rights)Right to Know:
You have the right to request what personal information we collect, use, disclose, and sell.
- Right to Delete: You can request that we delete your personal data.
- Right to Opt-Out: You may opt out of the sale of your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

‍European Economic Area (GDPR Rights)
- Access: You have the right to request a copy of your personal data.
- Correction: You have the right to correct any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data.
- Data Portability: You can request the transfer of your data to another service provider.
- Withdraw Consent: You have the right to withdraw your consent for data processing at any time.To exercise any of these rights, please contact us at info@alfacar.com.

7. Cookies & Tracking Technologies

‍We use cookies and similar tracking technologies to improve user experience, analyze site traffic, and understand user preferences. By using our website, you consent to our use of cookies as described in this policy. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

8. Security of Your Information

‍We use industry-standard administrative, technical, and physical security measures to protect your data. While we strive to safeguard your personal information, no data transmission over the Internet or storage system is 100% secure. We cannot guarantee absolute security but will notify you promptly if a data breach occurs.

9. Data Retention Policy

‍We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

10. International Data Transfers

‍Your information, including personal data, may be transferred to and maintained on servers located outside your state, province, or country. By using our services, you consent to this transfer. We ensure that all data transfers are conducted in compliance with relevant data protection laws.

11. Third-Party Service Providers

‍We may share your data with third-party service providers who assist us in providing our services. These providers are contractually obligated to protect your data and only use it for the purposes specified by ALFACAR.

12. Legal Disclaimer & Limitation of Liability

‍While we take steps to protect your data, we are not liable for any unauthorized access to your data by third parties or breaches beyond our control. This Privacy Policy does not apply to third-party websites linked from our site. Please review their privacy policies before sharing your information.

13. User Account and Password Security

‍If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. We recommend using a strong password and changing it regularly to secure your account.

14. Automated Decision-Making

‍We may use automated decision-making processes, such as creditworthiness assessments and personalized marketing offers. These decisions are based on the information you provide, and you have the right to request human intervention or challenge an automated decision.

15. Dispute Resolution

‍Any disputes arising from this Privacy Policy will be resolved through arbitration in accordance with applicable laws in [Your Jurisdiction]. By using our services, you agree to this method of dispute resolution.

16. Children's Privacy

‍Our services are not intended for children under 13, and we do not knowingly collect personal information from children. If we learn we have collected such data, we will promptly delete it. If you believe we have any information from or about a child under 13, please contact us.

17. Updates to This Privacy Policy

‍We may update our Privacy Policy periodically to reflect changes in our practices or legal obligations. The "Last Updated" date will be revised accordingly. Please review this page regularly to stay informed.

18. Third-Party Links

‍Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review the privacy policies of any third-party websites you visit.

19. Opt-Out Mechanisms

‍To opt out of marketing communications, cookie usage, or sharing of your information with third parties, please contact us at info@alfacar.com or adjust your browser settings.

20. Contact Us
‍If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@alfacar.com
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‍Last Updated: 09/24/2024